Privacy and Cookie Policy

We attach great importance to respecting your privacy and we are grateful that you trust us to protect your personal information. In this Privacy and Cookie Policy, we tell you what information we collect about you, the reasons for this collection, and how we protect that information. We also summarize your rights there and tell you how to exercise them if necessary, for example by contacting our customer service.

However, this policy does not apply to your personal information collected by third party websites that may post links or advertisements on our website, or otherwise accessible from our site. The information collected by these third party websites is subject to the privacy policies of those sites.

Who are we ?

The party designated by "we" or "our" in this Privacy and Cookie Policy is MOODNTONE SAS with its registered office at the following address: 15 rue Clovis, 57000 Metz, France. If you would like to ask us general questions about our website, update your marketing preferences, or change your personal information, please go to the "Contact Us" page of this site to contact our customer service.

What information do we collect?

In this section, we tell you what categories of information moodntone collects, whether it is collected automatically or whether you have provided it yourself.

Information collected automatically:

• Your IP address

• The device and web browser you are using

• Data transmitted by applications that you are likely to download via our website

• The date and time of your visit to our website, as well as how you use it and access its content

• History of your purchases and payments (if applicable)

If you are registered as a Moodntone customer, we combine this automatically collected data with other information that we collect about you which is described below. We use this information for various purposes described below.

Information you provide when you create an account or make a purchase:

• Your name

• Your contact details (such as your e-mail address, postal address and telephone numbers)

• Your password

• Your payment information (such as information relating to your payment card or bank account)

Information you provide when you write a review, enter a contest, or contact customer service:

If you provide other personal information when you review a product, we treat all of that information in accordance with the applicable Customer Reviews and Ratings Terms and Conditions. Please note that customer reviews published on our website are accessible to everyone. So don't include any information that you don't want to share publicly.

When you enter a contest or sweepstakes, you may share information about yourself that we may in turn share publicly if you win that contest or sweepstakes.

You are also likely to provide personal information when contacting our customer service agents.

You have the option of not providing personal information. However, if you use this possibility, you may not be able to use certain features of our website or may not be able to order our products. Likewise, if you refuse that we place certain cookies on your device, you will only have access to a limited number of features of our website (you will find more information on cookies below).

Why do we collect this information?

We use the information we collect about you for the following purposes:

• Honor your order and offer associated customer service;

• Maintain, improve and administer our website;

• Inform you of products and services that may be of interest to you;

• Propose co-branded offers with our partners;

• Improve or personalize your online experience, our services and the way we communicate with you;

• Identify and prevent fraudulent use;

• Improve the security of our network and our information systems;

• Better understand how our visitors use our website, and determine the effectiveness of our advertisements and advertising campaigns.

Who has access to your information?

We limit access to your information to only those employees who need to use it. They have an obligation to protect them and maintain their confidentiality.

We may transfer your information outside of the European Union and Switzerland, including the United States. In the event that we transfer your information outside the European Union or Switzerland, this transfer is governed by an agreement incorporating the standard contractual clauses in accordance with Article 46 of Regulation (EU) 2016/679 of the European Parliament and of the Council of the European Union dated April 27, 2016 (the “GDPR”).

We may also pass on the information we collect about you to other companies responsible for processing this information on our behalf. They assist us, for example, in the following tasks:

• Realization or delivery of your order

• Data storage and security

• Payment processing

• Marketing, analysis and fraud detection activities

• Customer service

We are also likely to share your information, in application and in compliance with the law, if we believe that its disclosure applies to cooperation in investigations into activities declared illegal, to the execution of our Terms and Conditions, or to protect our rights or property, or those of a third party.

Finally, we are likely to share your personal information with one or more third parties in the event of a merger, acquisition or corporate reorganization concerning us.

How long do we keep your personal information?

We only keep your personal information for as long as necessary to fulfill the purposes for which it was provided or because we have a legal obligation to do so.

What are your rights in terms of accessing your personal information and controlling its use?

You have the right

• access your personal information;

• unsubscribe from our marketing operations or withdraw any consent you have given us;

• to request a copy of the personal information processed by us;

• demand the correction of your personal information;

• to require the deletion of your personal information (or its modification in such a way that you are no longer identifiable) or to limit the ways in which we can use your personal information (but, in both cases, only in the specific circumstances envisaged by the law) ;

• lodge a complaint with the data protection authority in your country.

How to exercise these rights?

To exercise any of the rights listed above, you can contact our customer service. To do this, go to the "Contact Us" page of this website.

You can also exercise some of these rights yourself by accessing "My account" and then selecting "Personal information" in order to update them.

Finally, you can also make your request by writing to MOODNTONE SAS, 15 rue Clovis, 57000 Metz, France. Please provide your name, e-mail address, postal address and telephone number, as well as your specific request. Even if you choose to be part of the e-mail denial, call denial and / or mail denial lists, we may send you messages through any of these channels regarding your orders, your account or other administrative purposes.

How do we protect your personal information?

We have physical and electronic safeguards, and procedures designed to help us maintain the confidentiality of your personal information. For example, we use Secure Socket Layer (SSL) encryption technology to encrypt your payment card information when you purchase products from our website. When you create a moodntone account, you choose a password to protect your account data. Your password must be effective and secure. You can change this password as often as you want by accessing “My Account” and choosing “Personal Information”.

What are cookies and why do we use them on our website?

Cookies are small data files that often contain a unique identifier. They are sent to and stored on your device when you visit certain web pages. Cookies are useful because they allow the website to recognize the user's device. Like most websites, our site uses cookies which, among other things, allow you to navigate efficiently between pages, remember your preferences and generally improve your experience on our site. Cookies also help ensure that the advertisements you see online are relevant and relevant to your interests.

You must accept cookies on your computer, tablet or mobile device (“device”) to enjoy a good experience of browsing our site, order products and use personalized features.

In addition, we work with third party companies which may also place cookies on your device when you visit our site. They use the information collected by their cookies to serve advertisements about different products and services to you. They may also use cookies to analyze your behavior in relation to these advertisements, to measure the effectiveness of their advertisements or to provide members who click on their advertisements with promotions and offers.

If you do not accept cookies, some features of our site will not work. However, if you would prefer to control or delete cookies from our website or any other website, please see the section on managing cookies below.

What types of cookies do we use on our website?

Our website uses the following types of cookies:

Strictly necessary cookies

These cookies provide the services you have expressly requested on our website, and they are essential for you to navigate our site and use its features, such as ordering and paying for products.

Performance cookies

These cookies collect anonymous information about the pages visited. They collect information about how visitors use the website, for example which pages are visited the most or which generate error messages. They do not collect information that can identify a visitor and are only used to improve the functioning of the site.

Functionality cookies

These cookies allow our website to remember your choices (your user name, your language, the country where you are located, etc.) and to offer you more personal and improved features, such as access to the portfolio of products that you have designed or ordered from moodntone. They can also be used to save changes you have made to text size, font, and other web page elements that you can customize.

Advertising cookies

These cookies are used to serve advertisements that are more relevant and related to your areas of interest. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of an advertising campaign. These cookies are usually third party cookies.

Third party cookies

If you browse our site, you may notice content provided by a company other than moodntone. In addition, if you “share” moodntone content with friends via social networks, such as Facebook and Twitter, the latter may send you cookies.

We do not have access to the cookies used by these companies or third party websites, and do not control them in any way. We suggest that you visit third party websites for more information on their cookies and how to manage them.

How to choose the cookies placed on your device?

Cookies allow you to take advantage of certain essential features of our site, and we recommend that you do not disable them. The help menu in the menu bar of most browsers will tell you how to enable cookies or prevent your browser from accepting new cookies, how to make the browser notify you if you receive a new cookie and how to disable all of them. cookies. You can also disable or delete similar data used by add-ons in your browser, such as Flash cookies, by changing the add-on's settings or visiting the website of its maker.

If you wish to disable cookies created by "sharing" moodntone content through social networks, such as Facebook and Twitter, we suggest that you visit the websites of these third parties for more information on their cookies and the management of these. last.

If you want to know more about third-party cookies and possibly disable them, visit the websites www.allaboutcookies.org and www.youronlinechoices.eu.

Changes to this Privacy and Cookie Policy

We may change this Privacy and Cookie Policy from time to time, and we will post the amended version on our website where applicable. We reserve the right to modify this policy at any time and therefore ask you to consult it regularly.