Order
It is possible that you do not find a product you wish to order, the whole collection may not be visible on our site. In this case, please contact our customer service at hello@moodntone.com so that we can offer you the desired product.
Yes, you have a period of 24 hours from the date of order to cancel one or more products in your order, by contacting us by email at hello@moodntone.com.
Yes, you have a period of 24 hours from the date of order to make a change to one or more products in your order, by contacting us by email at hello@moodntone.com.
Your invoice is attached to the email confirmation of your order in pdf format, and can also be downloaded to your customer account.
It is not possible to combine several orders into one on your customer account. However, our logistics department will do its best to combine the deliveries of several orders into one delivery.
A tracking e-mail is sent to you when your order is dispatched, so that you can follow the progress of your order according to the chosen carrier.