Payment

What are the different means of payment available?

Payment can be made by credit card (Carte Bleue, Visa, Master Card), by Paypal and by bank transfer.

Am I debited directly when I place my order?

The credit card is usually debited within 2 to 5 days after placing the order. If you opt for bank transfer, the bank details will be indicated during the purchase process and by email. The debit is made when the transfer is validated via your bank interface.

Is the payment secure?

Payment is 100% secure for each payment method offered. All the information relating to your credit card is neither kept nor recorded.

Is it possible to pay in instalments?

It is currently not possible to pay in instalments.

My payment has been validated, but I have not received an order confirmation. What should I do?

First of all, we invite you to check your spam. In rare circumstances, it is possible that the order confirmation is not sent by email. If this is the case we invite you to contact our customer service by phone or email at hello@moodntone.com.